Refund and Cancellation

When placing orders on Online Granthalaya, you are purchasing products from us. We will confirm your order by issuing a confirmation email detailing the products you have selected. Acceptance of these orders is contingent upon your agreement to the conditions of sale. No other conditions shall apply in this context.

Return, Refund, and Replacement Policy:

As Online Granthalaya specializes in digital goods like e-books, we do not have a return policy. However, if you encounter issues with a purchased product and seek a refund, please provide appropriate evidence to support your claim. We offer refunds for products deemed unsatisfactory, entailing the reimbursement of the entire purchase price.

If you encounter technical glitches preventing you from using our service, please contact us at granthalayaonline@gmail.com.

Billing Terms:

We collect one-time, per-order payments only. Partial payments are not accepted. Payment methods include UPI, credit card, debit card, etc. Upon successful payment, we will deliver the product to your designated inbox.

In the event of a payment failure due to technical issues, the transaction will be considered incomplete, and the item will remain in your cart. The purchase will be finalized only when our database confirms the payment.